Customer Service
Delivery
The "Downloads" we sell are "Products" in digital format that are transferred from our server(s) direct to your computer. These Products are compressed into ZIP/RAR files (made smaller using compression software) to enable faster downloading.
Returns and Replacements
Under the Distance Selling Regulations, you would normally have the right to cancel the contract of sale within seven days. However, this does not relate to software goods or downloads, which cannot be returned. You do not have the right to cancel an order once the Product has been downloaded. This does not, of course, affect any other rights that you may have.